If the candidate has a problem during the test, how can I get them to repeat it?

If you want a candidate to repeat the same test because they reported a problem (such as running out of internet during the test), you can reset the test by following these steps:

1. On the Evalart home page, click on the “Reports” option, located on the top bar.
2. Click on the option “View sent tests”.
3. When you enter the list of tests, click on the lightning icon located to the right of the test you wish to reset. Clicking on the lightning icon will reset the test and the candidate will be able to retake the test using the same link as before.

Please note that once you reset a test, the previous test results will be lost, if you need to keep them, you can save them as PDF and keep a copy.