What should I do if the invitation email doesn’t reach the candidate?

If the invitation email doesn’t reach the candidate:

1. Verify the email address:
   Ensure the registered email address is correct.
2. Check the spam folder:
   Ask the candidate to check their spam or junk folder. If the email is found, they should mark it as “Not Spam.”
3. Resend the email from the platform:

• Go to the “Evaluations” menu.
• Select the corresponding process.
• Navigate to the “Candidates” tab.
• Click “Details” for the candidate and select “Resend Invitation.”

1. Manually send the link:

• Copy the test link from the “View/Send Tests” screen using the clipboard icon.
• Share the link via another medium, such as personal email or messaging systems.

For issues with corporate emails, ask the company’s email administrator to whitelist emails from Evalart.