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Counter/Direct Salesperson

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Description
Test to evaluate salesperson profiles for direct sales. Ideal for evaluating retail salespeople who perform counter sales and customer service.
family
Tests by Organizational Function
Sub Family
Sales
Level
NA
Time Limit
Unlimited
Type
Psychometric
Status
Active
Evaluated Areas
AreaDescription
Customer Service - SalesAbility to connect with customers and guide/persuade them in a way that increases the likelihood of achieving a sale. Knows how to behave with customers and focuses on the right aspects to achieve a satisfied customer transaction. Focuses on understanding the customer's needs, listens to them and aims to achieve customer satisfaction.
Customer Service - TroubleshootingAbility to handle complaints or other difficult situations with customers. Is able to correctly interpret difficult situations with customers and act in a manner that facilitates problem resolution and customer satisfaction.
Sales PersonalityThe sales personality brings together common characteristics in successful salespeople, such as extraversion, energy, resilience and frustration tolerance. High scores indicate a personality that correlates with good performance in business areas.


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Frequently Asked Questions

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If you want to use this test to evaluate candidates in your selection process you need to create an Evalart account. To do so, click the Try Evalart Free button. You can try the platform free of charge for up to 10 evaluations in the first month and then sign up for a plan or a pay-as-you-go package to continue using the evaluation platform.

Yes, you can use the tests from the catalog directly or you can modify them, adding or removing questions or modifying parameters such as test time or question weight. You can also create tests from scratch if you desire. Evalart allows you to use multiple-choice, open-text, picture, video response, and other question types. Questions can be entered one by one or imported from a file.

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At Evalart we offer monthly plans as well as pay-as-you-go packages. Both monthly plans and pay-as-you-go packages include a number of tests that correspond to the number of evaluations you can perform. For example, a 20-test plan would allow you to evaluate 20 people with one test or 10 people with 2 tests, that is, one test is deducted from the plan for each test answered by one person. The larger the size of the package or plan, the lower the unit cost of the tests.

In the monthly plans the payment is monthly and the unused tests are not accumulated to the following month. In the packages the payment is made only once and the tests can be used in any period of time.

You can see the prices from the platform or contact us if you want to quote something specific.

Yes, Evalart allows you to customize your account, which includes using your logo within the platform and in the reports. It is also possible for your candidates to see your logo when accessing the tests. It is also possible to customize the colors, messages and other attributes of the platform.

 

Evalart has a wide range of tests including psychometric, aptitude, intelligence, knowledge, programming, languages, work environment, performance evaluation, pre-recorded video-interviews, among others.

The test results are available immediately after the candidate completes the test. You can set up alerts in case you want to receive an email when this happens or you can view the results in the results reports on the platform.