Logistics Manager
We are looking for a Logistics Manager to plan and coordinate the flow of goods from supplier to customer: transportation, storage and distribution. You will get orders delivered on time at the lowest reasonable cost, while keeping inventory and logistics providers under control.
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Responsibilities
Plan distribution and transportation of goods, choosing routes, modes and providers based on cost, lead time and type of cargo.
Negotiate with carriers and logistics providers, evaluate their performance and follow up on their commitments.
Coordinate with warehouse, purchasing and sales so that supply and shipments keep pace with demand.
Control logistics costs (freight, storage, fuel, losses) against budget and propose savings.
Manage transportation documentation and, depending on the operation, import or export filings with customs brokers.
Define and track metrics such as on-time delivery, complete orders, cost per delivery and damage in transit.
Resolve incidents: delays, losses, customer claims and cargo damage, including dealing with insurers.
Lead the logistics team and define procedures for dispatch, transportation and distribution.
Requirements
Degree in logistics, industrial engineering, business administration or a related field.
Experience in logistics, transportation or distribution, with responsibility for a team or budget.
Experience with transportation management, warehouse or ERP systems, and Excel for cost analysis.
Knowledge of transportation modes and, depending on the operation, of international trade terms (Incoterms) and customs procedures.
Negotiation skills with suppliers and carriers.
If you are motivated by getting every order there on time at a reasonable cost, we'd like to meet you.
Interview Questions
Tell me how you reduced transportation or distribution costs without hurting service.
Look for what the candidate analyzed (routes, load consolidation, providers), what changed and how they verified that service levels held.
A carrier keeps missing deliveries. How do you handle it?
Look for a staged approach: gather data, talk to the provider, agree on improvements with deadlines and have a backup ready if nothing changes.
Sales promises a delivery date your operation cannot meet. What do you do?
Look for taking data to sales, proposing a realistic date or an alternative (partial shipment, another mode of transport) and agreeing how to prevent a repeat.
How do you decide between your own fleet and outsourced transportation, or between transport modes?
Look for comparing cost, lead time, volume, type of cargo and control over service, instead of choosing out of habit.
An important shipment is delayed or lost in transit. How do you handle it with the customer and with the carrier?
Look for early, honest communication with the customer, filing the claim and insurance when appropriate, and reviewing the cause to prevent another case.
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