Warehouse Associate
We are looking for a Warehouse Associate to receive, store, pick and ship goods accurately. You will make sure what the system says matches what is on the shelves and that every order goes out complete and on time.
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Responsibilities
Receive supplier deliveries, check them against the purchase order or packing slip, and record shortages, overages and damaged goods.
Put products away in their assigned locations, following rotation rules and the storage conditions of each item.
Pick orders from the pick list or warehouse system, and verify item numbers and quantities before packing.
Pack, label and stage orders in the shipping area, ready for loading.
Take part in cycle counts and full physical inventories, and report discrepancies to the warehouse manager.
Keep aisles, loading areas and racks organized and clear, following warehouse safety rules.
Lift and move loads using proper technique, and use support equipment such as manual pallet jacks and ladders with care.
Record every receipt and shipment in the system or on log sheets, with the correct data and at the time it happens.
Requirements
High school diploma or equivalent.
Experience in a warehouse, stockroom or distribution center (a plus for entry-level roles).
Attention to detail when reading codes, item numbers and quantities without transcription errors.
Physical ability to stand and move loads throughout the shift.
Basic computer or handheld scanner skills to record inventory movements.
If you like orderly work where accuracy shows in every order, we'd like to meet you.
Interview Questions
Tell me about a time you found a difference between what the system said and what was physically on the shelf. What did you do?
Look for a candidate who counted again, looked for the cause (wrong location, data entry error) and reported the difference instead of adjusting it on their own.
How do you make sure an order goes out complete and with the right items?
Look for checking item number and quantity against the list, reviewing before packing, and flagging any shortage before shipping.
You are asked to ship a rush order, but the item is on a high shelf and you are not authorized to use the equipment needed to reach it. What do you do?
Look for safety first: the candidate does not improvise, asks authorized staff for help and tells the supervisor if there will be a delay.
You receive a damaged box from a supplier. What do you do?
Look for setting it aside, recording it as damaged and reporting it so the damage is documented with the supplier or carrier, rather than shelving it.
How do you leave your work area at the end of a shift?
Look for concrete actions: clear aisles, pallets and products in place, records up to date and open items handed to the next shift.
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