Warehouse Manager
We are looking for a Warehouse Manager to run the daily operation of the warehouse: receiving, storage, order picking and shipping. You will be responsible for inventory accuracy, the safety of the team and meeting delivery deadlines.
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Responsibilities
Plan and assign the team's daily work based on orders, expected receipts and scheduled shipments.
Own inventory accuracy: schedule cycle counts, investigate discrepancies and fix their causes.
Define the warehouse layout and the rules for locating and rotating stock.
Enforce safety rules: load handling, equipment traffic and use of protective equipment.
Control shrinkage, damage and returns, and document them for suppliers and the finance team.
Coordinate receiving and shipping dates with purchasing, sales and transportation.
Track metrics such as inventory accuracy, on-time shipments and picking errors, and propose improvements.
Train, evaluate and coach staff, and organize shifts and coverage for absences.
Requirements
Technical or university studies in logistics, business administration, industrial engineering or a related field, or equivalent experience.
Previous experience supervising teams in a warehouse or distribution center.
Experience with inventory or warehouse management systems (ERP or WMS) and Excel.
Knowledge of inventory control and stock rotation methods, such as cycle counting and first in, first out.
Knowledge of the workplace safety rules that apply to warehousing, such as OSHA requirements in the U.S.
If you believe an orderly, safe warehouse comes from good routines and a well-led team, we'd like to meet you.
Interview Questions
How do you react when the physical count doesn't match the system?
Look for a clear method: recount, review recent transactions, find the cause (data entry error, wrong location, damage or loss) and take a step so it does not happen again.
Tell me about a warehouse you organized or reorganized. What criteria did you use?
Look for product rotation, keeping fast-moving items close to shipping, safe traffic flow, and how the candidate measured the result.
An important customer needs an order today and your team is already stretched. How do you decide?
Look for sound prioritization, redistributing tasks, being open with sales about what is possible, and not skipping safety rules to hit the deadline.
A member of your team ignores safety rules but is very productive. What do you do?
Look for a candidate who does not tolerate it: talks to the person, documents it and reinforces the rule, because safety is not traded for productivity.
Which metrics do you use to know whether the warehouse is running well?
Look for specific metrics (inventory accuracy, on-time shipping, picking errors, damage) and what the candidate does when one slips.
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