What should I do if a candidate claims they finished the test, but it shows as “In Progress”?
If a test appears as “In Progress,” it might be because the candidate closed the browser without clicking “Finalize.” This could happen due to technical issues or accidental session closure. To resolve this: Confirm with the candidate: Contact the candidate to verify if they encountered any problems during the test. Reset the test if necessary: […]
How can I see the ranking of candidates for a process?
You can view the ranking of candidates in a process by following these steps: From the Assessment Summary tab: Open the corresponding assessment from the “Assessments” menu. Go to the “Summary” tab to view the ranking of the top candidates. Ranking Details: The report automatically generates a score based on the average of the tests […]
How can I generate a report combining all test results for a candidate in a process?
To generate a report combining all tests taken by a candidate in a process: Access the evaluation: Open the “Evaluations” menu and select the relevant evaluation. Select the candidate: Locate the candidate in the list and click the “Details” option. Generate the evaluation report: Click “Evaluation Report” to open a summary combining all the test […]
Can I upload candidates massively?
Yes, you can bulk upload candidates using a CSV file. Follow these steps: Access the assessment settings: Go to the “Assessments” menu and select the corresponding assessment. Invite candidates: Click the “Invite candidates” option and select “Invite by email”. Import the CSV file: Select the “Import from CSV file” option. Upload the CSV file containing […]
How to correct the candidate’s mail or other data?
To correct a candidate’s email address or other information: Go to the Candidates tab. Select the candidate you want to correct. Click the Edit option at the top of the screen. Make any necessary changes. Save your changes so they are updated correctly.
How can I delete a candidate from an ongoing selection process?
Yes, you can remove candidates from a selection process as long as no tests have been created for them. Here’s how: Access the evaluation settings: Go to the “Evaluations” menu and select the desired evaluation. Go to the Candidates tab: Within the settings, navigate to the “Candidates” tab. Select the candidates to remove: Mark the […]
What does it mean when a test is in “Expired” status and how can I see the result?
A test with an “Expired” status indicates that the candidate ran out of time before completing the test. This can happen for the following reasons: The candidate closed the browser without clicking “Finish” when the platform indicated that time had run out. The candidate abandoned the test before finishing. How to view the result: Even […]
What should I do if a candidate encounters issues during the test and needs to retake it?
If a candidate has problems during a test and you need to allow them to retake it, follow these steps: Access the Evaluations menu: Open the “Evaluations” menu and select the relevant evaluation. Find the candidate: Locate the candidate in the list and click their name or the “Details” option. Reset the test: Click the […]
How can I add tests to an ongoing process?
To add new tests to an ongoing evaluation: Access the Evaluations menu: Open the “Evaluations” menu and select the evaluation where you want to add tests. Go to the Tests tab: Within the evaluation, navigate to the “Tests” tab. Add the tests: Click the “Add” button and select the test(s) you wish to include in […]
Can I move a candidate from one selection process to another?
Yes, it is possible to add a candidate who has already taken tests to a new selection process. Simply include them in the new process from the platform and send them the invitations for the tests in that process. If you need additional assistance, feel free to contact us.