How can I delete a candidate from an ongoing selection process?
Yes, you can remove candidates from a selection process as long as no tests have been created for them. Here’s how: Access the evaluation settings: Go to the “Evaluations” menu and select the desired evaluation. Go to the Candidates tab: Within the settings, navigate to the “Candidates” tab. Select the candidates to remove: Mark the […]
What does it mean when a test is in “Expired” status and how can I see the result?
A test with an “Expired” status indicates that the candidate ran out of time before completing the test. This can happen for the following reasons: The candidate closed the browser without clicking “Finish” when the platform indicated that time had run out. The candidate abandoned the test before finishing. How to view the result: Even […]
What should I do if a candidate encounters issues during the test and needs to retake it?
If a candidate has problems during a test and you need to allow them to retake it, follow these steps: Access the Evaluations menu: Open the “Evaluations” menu and select the relevant evaluation. Find the candidate: Locate the candidate in the list and click their name or the “Details” option. Reset the test: Click the […]
How can I add tests to an ongoing process?
To add new tests to an ongoing evaluation: Access the Evaluations menu: Open the “Evaluations” menu and select the evaluation where you want to add tests. Go to the Tests tab: Within the evaluation, navigate to the “Tests” tab. Add the tests: Click the “Add” button and select the test(s) you wish to include in […]
Can I move a candidate from one selection process to another?
Yes, it is possible to add a candidate who has already taken tests to a new selection process. Simply include them in the new process from the platform and send them the invitations for the tests in that process. If you need additional assistance, feel free to contact us.
Can I edit an evaluation that has already started?
Yes, but changes like adding or removing tests will only apply to candidates who have not yet started the evaluation.
How can I view tests marked with a fraud risk?
Tests flagged for potential fraud can be identified from the platform’s main dashboard or within the summary table of the corresponding evaluation. From there, you can access detailed reports to review specific risks detected.
What does it mean when a test is marked as “Expired”?
An “Expired” status means the candidate ran out of time before completing the test. This could happen if: The candidate closed the browser without clicking “Finalize” when prompted. The candidate abandoned the test before finishing.
What should I do if the invitation email doesn’t reach the candidate?
If the invitation email doesn’t reach the candidate: Verify the email address: Ensure the registered email address is correct. Check the spam folder: Ask the candidate to check their spam or junk folder. If the email is found, they should mark it as “Not Spam.” Resend the email from the platform: Go to the “Evaluations” […]
How can I add more candidates to an ongoing process?
To add more candidates to an ongoing evaluation: Access the Evaluations menu: Open the “Evaluations” menu and select the desired evaluation. Invite new candidates: Navigate to the “Invite Candidates” option and enter the details of the new candidates. Send invitations: Confirm and send the invitations to the new candidates. This process ensures only the new […]
