Can I edit an evaluation that has already started?
Yes, but changes like adding or removing tests will only apply to candidates who have not yet started the evaluation.
How can I view tests marked with a fraud risk?
Tests flagged for potential fraud can be identified from the platform’s main dashboard or within the summary table of the corresponding evaluation. From there, you can access detailed reports to review specific risks detected.
What does it mean when a test is marked as “Expired”?
An “Expired” status means the candidate ran out of time before completing the test. This could happen if: The candidate closed the browser without clicking “Finalize” when prompted. The candidate abandoned the test before finishing.
What should I do if the invitation email doesn’t reach the candidate?
If the invitation email doesn’t reach the candidate: Verify the email address: Ensure the registered email address is correct. Check the spam folder: Ask the candidate to check their spam or junk folder. If the email is found, they should mark it as “Not Spam.” Resend the email from the platform: Go to the “Evaluations” […]
How can I add more candidates to an ongoing process?
To add more candidates to an ongoing evaluation: Access the Evaluations menu: Open the “Evaluations” menu and select the desired evaluation. Invite new candidates: Navigate to the “Invite Candidates” option and enter the details of the new candidates. Send invitations: Confirm and send the invitations to the new candidates. This process ensures only the new […]
Can I cancel an evaluation and recover the associated credit?
Yes, you can cancel an evaluation for a candidate and recover the credit if the candidate has not started the test. Here’s how: Cancel the evaluation: Click “Remove Candidate.” A confirmation message will appear: “Are you sure you want to remove this candidate from the evaluation? This action cannot be undone.” Recover the credit: Once […]
Can I set a deadline for tests in a process?
Yes, you can set deadlines for tests in a process. To do so, follow these steps: Access the Evaluations menu: Open the “Evaluations” menu and select the corresponding evaluation. Edit the evaluation: Click on the “Edit” option to access the settings. Configure the dates: Go to the “Configuration” tab and find the “Specific Dates” section. […]
What is web monitoring for candidates in Evalart, and how is it enabled?
Web monitoring, managed through the “Anti-Fraud Control” option, helps prevent fraud during evaluations by capturing and analyzing candidates’ images during the test. To enable web monitoring: Enable the Anti-Fraud Control option: Activate it from the process configuration menu. Requirements for candidates: Candidates must have a functional webcam to complete the test under monitoring. Photo review: […]
How can I customize the email sent to candidates?
To customize the email sent to candidates, follow these steps: Access the evaluation settings: Go to the “Evaluations” menu and select the corresponding evaluation. Select the candidates: In the “Invite Candidates” section, choose the candidates you want to send the email to. Edit the email content: Customize the invitation email text as needed. You can […]
How can I obtain more information or support?
You can contact us directly at cpimentel@evalart.com, and we’ll be happy to assist with any additional queries.